Cleaning Service Proposal
Prepared for: The Management, Moorhouse Medical Centre & Building Tenants
Location: 3 Pilgrim Place, Sydenham, Christchurch 8011
Prepared by:
Harmony Clean Ltd
55 Oriana Crescent
Hornby, Christchurch 8042
New Zealand
Contact Details:
Phone: 022 321 4377
Email: admin@harmonyclean.co.nz
Website: harmonyclean.co.nz
GST No: 137-820-544
Date: 28 July 2025
A Local Partnership for a New Standard of Clean
Dear Management,
Thank you for this opportunity. We're Harmony Clean, a local Christchurch company, and we're genuinely keen to partner with you to provide a new level of cleaning service for your facility.
We understand your frustration when the little things get missed. For a vital community hub like Moorhouse Medical Centre, the standard of presentation should be flawless. At Harmony Clean, our slogan is "We clean the corners first," because we believe that true cleanliness lies in the details the others miss.
As a privately-owned local business, not a franchise, our reputation in Christchurch is everything. The opportunity to care for a landmark facility like yours is incredibly important to us. Your building would be our flagship site, and we are prepared to invest our best efforts to ensure it shines.
This proposal outlines our "Comprehensive Care" Plan. It’s a robust, transparent solution designed to solve the issues you’re facing and provide lasting peace of mind.
We'd be proud to have you as a client.
Ngā mihi,
The Team at Harmony Clean Ltd
1. Our Understanding of Your Needs
We’ve built this proposal around what you’ve told us. Our goal is to provide a direct solution to the following:
- An Immaculate Healthcare Environment: You need a consistently pristine and hygienic space across all tenancies that gives patients and staff total confidence.
- An End to Missed Details: Your key frustration is the current service overlooking the details—specifically the "corners, tops of surfaces, and window sills."
- A Reliable, Proactive Partner: You need a cleaning provider that takes ownership of the site's quality, freeing you from the need for constant follow-ups.
2. The Harmony Clean Difference: Why We're a Better Choice
We’re not just another cleaning company. Our structure, skills, and philosophy set us apart.
- Local, Direct Accountability: Harmony Clean Ltd is a privately-owned Christchurch company, not a franchise. When you work with us, you're dealing directly with the people responsible for your satisfaction. Accountability is immediate and absolute.
- "We Clean the Corners First": This isn't just a slogan; it's our entire philosophy. Our entire cleaning process and supervisory checklists are built around ensuring the corners, ledges, and high-touch surfaces are not an afterthought, but the priority.
- Specialist In-House Capabilities: We are specialists in demanding commercial cleaning environments. We have a full suite of in-house capabilities, including advanced floor care, professional window cleaning, high-pressure washing, and medical-grade sanitization, all using the latest technology and trained staff.
- Proven Client Trust & Reputation: We are incredibly proud to have earned over 100 positive Google reviews from satisfied local businesses, a testament to our team's reliability and commitment to high standards.
- Confidence in Our Service (Open Contracts): We are so confident in our service that we offer flexible, open contracts. We aim to earn your loyalty every single week through consistent, high-quality work.
- Assured Quality & Emergency Service: Our site supervisor performs regular, detailed inspections to ensure quality. Rest assured, our team is also available for emergency call-out services.
- Fully Insured for Your Peace of Mind: We hold a comprehensive $1 Million Public Liability Insurance policy.
- Professional References: In addition to our public reviews, excellent professional references are available on request.
3. Our Proposed "Comprehensive Care" Plan
Our service provides full 7-day coverage, ensuring your facility is cared for throughout the entire week. The plan is structured for maximum impact and efficiency, totaling approximately 152 service hours per month.
| Service Day(s) | Schedule | Focus & Staffing |
|---|---|---|
| Monday - Friday | 5 Hours per Night | A dedicated 2-person team conducts a thorough nightly clean to ensure all spaces are immaculate for the start of each business day. |
| Saturday | Service included in Sunday Clean | All standard daily cleaning tasks required after Saturday's operations are expertly incorporated into our comprehensive Sunday deep clean. |
| Sunday | 10-Hour Weekend Deep Clean | An intensive session covering all standard cleaning, PLUS the full rotational deep clean schedule (walls, high surfaces, floor care, etc.). |
4. Detailed Service Schedule
The following outlines the comprehensive scope of works. The "Weekly" and "Monthly" tasks are completed during the Sunday deep clean session.
| Area | Task | Frequency |
|---|---|---|
| All Areas | Empty rubbish/recycle bins and replace liners | Daily |
| Dust/wipe furniture, desks, counters, and fixtures | Daily | |
| Damp wipe, sanitise, and dry high-touch points | Daily | |
| Spot clean walls and partitions as necessary | Daily | |
| Vacuum all carpeted areas and mats | Daily | |
| Damp mop, squeegee, and dry all hard floors | Daily | |
| Meticulously dust all ledges, skirting boards, and window sills | Weekly | |
| Dust picture frames, chair bases, and legs | Weekly | |
| Remove cobwebs and high-level dust | Weekly | |
| Buff hard floors to maintain shine | Weekly | |
| Washrooms | Clean, sanitise, and polish all sinks, taps, and countertops | Daily |
| Clean and sanitise all toilets, inside and out | Daily | |
| Clean and polish all mirrors and glass partitions | Daily | |
| Restock all consumables | Daily | |
| Clean air vents and detailed fixture scrubbing | Weekly | |
| Clinical & Office Areas | Damp wipe and sanitise all furniture, fittings, stools, and bed legs | Daily |
| Damp wipe and sanitise all bench tops and surfaces | Daily | |
| Clean marks from faces of cupboards | Weekly | |
| Clean exterior of refrigerator and microwave in tearoom | Weekly | |
| Dust computers, shelving, and other equipment | Weekly | |
| Entrance / Stairs | Clean all entrance glass and doors | Daily |
| Damp wipe and dry handrails | Daily | |
| Sweep outside entrance area, remove debris | Daily | |
| Machine scrub entrance tiles and stairs | Monthly |
5. Your Investment
Our pricing is transparent and reflects a comprehensive, high-quality service.
| Description | Cost (NZD, exclusive of GST) | Notes |
|---|---|---|
| Fixed Monthly Service Fee | $8,350.00 | For the "Comprehensive Care" plan, covering all labour (~152 hrs/month), chemicals, equipment, and management. |
| Total Annual Service Cost | $100,200.00 | Represents the total fixed investment over a 12-month period. |
| Initial Comprehensive Deep Clean | $1,300.00 | A one-off, full-building reset clean to establish our standard of quality from Day 1. |
| New Client Welcome Bonus | -$1,300.00 | This service is free of charge with the signing of a 12-month service agreement. |
| Net Upfront Cost | $0.00 | |
| Consumables | Billed monthly at cost | We will manage restocking all paper products, soaps, etc. You only pay what we pay, with no markup. |
6. Next Steps
We are confident that Harmony Clean Ltd is the right partner to deliver the reliable, high-quality service your facility deserves. We are ready to begin as soon as you are.
To proceed with this proposal and secure your New Client Welcome Bonus, please contact us to confirm the service agreement. We are also happy to answer any further questions you may have.
Thank you again for this opportunity. We look forward to hearing from you.